Q: Where are you located?
A: 2611 Plaza Parkway Suite 219, Wichita Falls, TX, 76308
Q: What are your hours of operation?
A: We are closed Sundays and Mondays. We open Tuesday - Friday from 10 AM-6 PM. On Saturdays, we open at 10 AM and close at 5 PM!
Q: Are all items online and in-store?
A: The items online are the ones in-store however not all in-store products are available online.
Q: Are there other ways to pay for items?
A: Yes aside from our online orders, you are welcome to call 940-692-0445 to pay over the phone or we accept PayPal!
Q: How long will it take for my order to arrive?
A: We try to ship out the product within 3 days of ordering. Typically, it will take between 1-3 business days depending on location.
Q: Will I receive a tracking number once shipped?
A: All tracking information will go through Pirate Ship and automatically sent to your contact information.
Q: What if the item I purchase is out of stock in-store?
A: We will give you a full refund on the product if item is unavailable and/or we are unable to ship it to you.
Q: What's your return policy?
A: We will only issue an exchange OR store credit in a form of a giftcard if you wish to return your item(s). However if your item has not shipped yet, a refund will be issued.
Q: How do I get free shipping?
A: Any orders over $99 will be granted with free shipping!
Q: How do I get a discount?
A: For certain sales, items will be automatically discounted at checkout OR a discount code will be given and need to be inserted in the box at checkout.
Q: I live in town, how do I pick up in-store?
A: When you check out there is a designated area for either shipping or local pick up. Please select in-store pick up to receive free shipping and local pick up. If selected shipping accidently please contact us ASAP to ensure shipping charges are refunded and local pick up is available.
For any questions, suggestions, or concerns, contact us at (940) 692-0445, message us on Facebook (Regeneration Boutique) / Instagram (Regenstyle), or email us at firstname.lastname@example.org - Thank you!